We wanted to give you an update on how our team is handling this situation when it comes to field service. As states and areas begin to open & try to return to normalcy, we are watching each service area for updates and cancelling service may occur. Our techs in the field have been advised to ramp up safety for the duration of this outbreak. They may be wearing latex gloves, surgical masks and other equipment as necessary. The CDC recommends that you do wear a mask & our technician will do so as a safety measure. Please do not be nervous or upset by the safety measures we are taking as it is in everyone’s best interest. As far as scheduling goes, we are not scheduling any areas that become quarantine areas. Once they are cleared, we will begin reopening these areas. If you cancel due to the outbreak and want to wait it out, we will let your vendor know and you will have to contact them once you are ready for service. We are also asking all customers if anyone is sick to let us know prior to coming to the home, we do not want to offend anyone, but we do need to protect everyone we can and our employees as well. We have also instructed our technicians the same. If they are sick, they should not be on the road. We also do not want to shut down service in the field, but in the case that we do need to pull technicians off the road for whatever reason, such as mandatory quarantines etc., we will let you know as well. We are watching very closely to make sure our techs and you, the customers remain as safe as possible from transmission. We appreciate your understanding at this time, and should you have any questions, please let us know.
We also request you maintain social distancing within your home while the technician is working. Please allow them room to work within your home and follow social distancing guidelines.
Get your furniture cleaned and sanitized today. Call 888-400-3185 now to schedule. TCFS now uses disinfectants approved by the EPA in the fight against Covid-19 to assist in Sanitizing your furniture.
Kills 99.9% of Bacteria, Viruses*, Fungi & Molds
Bactericidal, Viricidal*, Tuberculocidal, and Fungicidal**
Kills, Destroys and Eliminates Household Germs
Eliminates 99.9% of most Allergens, upon contact
How to protect yourself: https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html